Microfocus product upgrades can take some time, depending on the amount and size of important data or projects, as well as your own customization. An upgrade can take a customer as little as a few weeks, to a few months depending on these variables. A well thought out upgrade plan is key. This should include environmental details, as well as a good user adoption plan, for all of the new features and functionality that come with this upgrade. It is also important to make sure your Site and Project admins also receive specialized training to understand what takes place throughout the upgrade process and new administrative features that will benefit the new environment & users.
Northway’s Upgrade offering delivers expertise that supports and accelerates deployments for any size customer. Starting from the ground up, the deployments are designed with best practices in mind and are ready to scale as needed. These upgrade services are designed to help customers migrate quickly and safely to the most current version of Quality Center, ALM, Performance Center or PPM, while minimizing business risk. This engagement is delivered by a Certified Product consultant and is comprised of a strategic upgrade process described below.