Today I had to open a ticket with HP Support concerning the Analysis module. I had a graph where I wanted to show the CPU utilization across multiple servers to see how hard each one was working. This could give me an indication of whether or not load balancing was throwing the right amount at each server.
To illustrate this, I selected the Processor Utilization for each server in the farm (there were three), and then decided to make it pretty by going into advanced options. One of the things I wanted to do is show the legend at the bottom of the graph. This way I could export the image out as a JPEG and send that one image to the server team and let them see at a glance what was going on with the CPU’s on those machines.
I decided to change the titles so that they just contained the name of the server. Apparently, Analysis no longer likes the renaming of titles. I saved Analysis, closed it down, and reopened it later. The graph no longer showed ANYTHING, although the graph data (numbers behind the data points on the graph) wer all still there. Apparently, it was still looking for the old titles. I tried to go back into the “Display Options”. It would not open, so I was out of luck. I had to recreate the graph from scratch and leave the defaul titles in.
I opened a ticket with support and they were able to confirm this has been an issue. With the service pack for 9.5, this was supposed to be corrected.
Did you enjoy this article? Help spread the word by sharing:
Engage in the conversation and leave a comment:
About Scott Moore (153 articles)
With over 20 years of IT experience with various platforms and technologies, Scott has tested some of the largest applications and infrastructures in the world. He is a Certified Instructor and Certified Product Consultant in HP’s LoadRunner and Performance Center products. He currently holds HP certifications for ASE, ASC, and CI. A thought leader in the APM space, he speaks regularly at IT conferences and events