The Maturity Model for Performance Testing

Note: This article was originally posted on Loadtester.com, and has been migrated to the Northway web site to maintain the content online.

I have been studying the maturity model put forth by Mercury around performance testing. Here’s a graphic representation of it.

I have some thoughts about it, but before I get off on a rant, I thought it was only fair to put some brief points and descriptions around each phase. Obviously, this is borrowed from the CMM model.

Take a look at some of the qualities below that describe the stages and think about where your own company fits into this model. If you are a consultant, think about the clients you have been at over the last 6 months. How do they rate?

Stage 1: Project Testing

  • Little or no testing infrastructure
  • Ad-hoc testing
  • No formal reporting and limited visibility
  • No Scheduling. In-house resources pushed to get testing completed right before production roll-out.
  • No standard test tool. Freeware from the web or whatever you can get
  • Limited knowledge of performance testing methodology. Unclear objectives.
  • “Just get the project done”

Stage 2: Product Utility

  • 24×7 enterprise-wide testing infrastructure
  • Management console and reports
  • Resources scheduling
  • Web-enabled, collaborative testing
  • Best in class testing capabilities

Stage 3: Service Utility

  • Provides testing services across multiple lines of business
  • Processes: known standards, collaborative workflows
  • Project management
  • Internal billing capabilities
  • Dashboard: visibility into project status

Stage 4: Performance Authority

  • Standardized services and metrics based on best practices
  • Real-time visibility and end-to-end traceability
  • Knowledge / expertise sharing
  • Centralized management and authority
  • Testing community

Is your organization using Performance Center? If so, what do you think about PC? Post a comment below and let’s discuss it.

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Scott Moore

About Scott Moore (153 articles)

With over 20 years of IT experience with various platforms and technologies, Scott has tested some of the largest applications and infrastructures in the world. He is a Certified Instructor and Certified Product Consultant in HP’s LoadRunner and Performance Center products. He currently holds HP certifications for ASE, ASC, and CI. A thought leader in the APM space, he speaks regularly at IT conferences and events